FAQs

GPS Coordinates

37°10'50.2"N 7°32'30.9"W

What is the advantage of booking through our website?

Better service, better rates and better information

What is the timetable of the internet booking line?

24h/24h

Is it necessary to guarantee my reservation?

Yes, the booking guarantee is based on the chosen rate, in addition to your credit card details

Can I change my reservation?

Yes, by contacting our reservations department directly

What are the cancellation conditions?

1 week before for flexible rates, and 15 days before for fixed rates

What are the transport options from Faro airport (45 minutes) or Seville (1h40)

Taxi, VTC, car rental or regional express train

Does the hotel have facilities for people with reduced mobility?

All common areas and rooms are accessible to people with reduced mobility.

Payment methods

American Express, Master Card, Visa, Visa Electron, MB Way and cash

The Guest Table

We will welcome you every morning from 7 p.m. to 10 p.m. only by reservation

Do you do receptions?

Weddings, baptisms, Bar Mitzvahs, anniversaries, seminars for up to 80 people

Is smoking allowed?

Smoking is not allowed in any of the common areas or in the rooms

Is bed linen provided?

We provide all bed linen, towels and bath towels

Are there bathrobes in the rooms?

All rooms have bathrobes

Check-out until 11:00 am

Check-in from 16:00 hours

Where can I store my luggage?

A place to store your luggage is available with lockers and a shower

Pets:

Pets are not allowed on the property

Can I enjoy the leisure facilities of the hotel?

On arrival you are presented with a document to sign which will allow you access to the swimming pool, pétanque court, gym, digital nomad corner and library.

Do you have a car park?

We have a secure parking area.

Safe

There is a safe in every room

How far is it from the beach?

Manta Rota beach is a 2-minute drive and a 20-minute walk

Golf Courses

3.5kms from Monte Rei Golf, 3.4kms from Quinta da Ria Golf and 6.8kms from Benamor Golf

Internet

Free and fed by fibre optic broadband

Children Policy

No naughty children are not accepted, in order to respect the peace and quiet of the guests

External Events

Featured in a brochure provided in each room

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Reservations are open from May 27.

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